Call Volume

Call Volume plots total number of calls for a specific time period. This widget also provides the option to select a custom date range.  

Depending on the date range chosen the units of measurement will change.

Time periods of one day, including comparisons with “Today” - the reference line is in hours of the day.

For all time periods beyond one day - the reference line changes to dates (month/day).

This widget updates at the completion of an hour.